Genesys Care 2.0 APK
- Developer
-
- Current Version
- 10.2.2
- Date Published
- October 15, 2022
- File Size
- 63.6 MB
- Package ID
- gcare.genesys.genesys_care_mobile
- Price
- $ 0.00
- Downloads
- 155+
- Category
- Android Apps
- Genre
- Communication
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APK Version History
- Version
- 10.2.2 (164)
- Architecture
- arm64-v8a,armeabi-v7a,x86_64
- Release Date
- October 15, 2022
- Requirement
- Android 6.0+
Download [ 63.6 MB ]
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- Version
- 10.2.1 (154)
- Architecture
- arm64-v8a,armeabi-v7a,x86_64
- Release Date
- October 06, 2022
- Requirement
- Android 6.0+
Download [ 63.3 MB ]
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- Version
- 10.1.4 (127)
- Architecture
- arm64-v8a
- Release Date
- October 06, 2022
- Requirement
- Android 6.0+
Download [ 24.8 MB ]
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- Version
- 10.0.3 (51)
- Architecture
- arm64-v8a,armeabi-v7a,x86_64
- Release Date
- October 06, 2022
- Requirement
- Android 6.0+
Download [ 54.7 MB ]
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- Version
- 10.0.2 (33)
- Architecture
- arm64-v8a,armeabi-v7a,x86_64
- Release Date
- October 06, 2022
- Requirement
- Android 6.0+
Download [ 55.4 MB ]
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About Radio FM 90s
Genesys Care 2.0 mobile application enables entitled Genesys Customer Care users to view and update Cases opened with Genesys Customer Care. This can also be used to receive push notifications on personal, Company, and Account level Case updates. Also, the users can opt for notifications on Alarms and Cloud Incidents Notification. With the help of Chat functionality, the users can directly interact with the Case Owner or any available analyst in real-time or they can make voice calls to the case owner.
Requires data connection, registration with Genesys Care, and valid entitlement.
Genesys Customers:
Please use the same credentials as for the Support web site.
Please contact [email protected] for support and assistance.
Requires data connection, registration with Genesys Care, and valid entitlement.
Genesys Customers:
Please use the same credentials as for the Support web site.
Please contact [email protected] for support and assistance.
What's New in this version
• Refined Incident and Maintenance Notification
• Provided Case share option
• Enhanced search option
• Added Notify Users option for Escalation
• App Video Tour in Help
• Refined Case favorites
• Bug Fixes and Improvements